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  1. Moonpig US
  2. General

General

Delivery

  • Live Delivery Service Updates
  • How do I check my order status?
  • What are your postage costs?
  • Can I send my card abroad?
  • Delivery Information

Personalisation

  • Can I use non-English characters?
  • Do you have content restrictions?
  • Video Card FAQ
  • Smart Text FAQ
  • Audio Cards FAQ's
  • How do I cancel or change my card?

Product Info

  • What are your cut off times?
  • What size are your cards?
  • eCards FAQ

My Account

  • Social Login FAQ
  • How do I get a VAT receipt?
  • Unsubscribe from Marketing and/or Push Notifications
  • How do I delete my Account / Data?
  • How do I check my order status?

Discount Codes & Promos

  • Discount & Offers FAQ
  • Payment Methods
  • How do I contact customer service?

Digital Gift Cards

  • Digital Gift Card FAQ
  • How do I redeem a Digital Gift Card?
  • What Brands are available?
Still need help? Chat with our team of advisors from 07:00 to 12:00 EST, 7 days a week.
Moonpig US